Terms and Conditions
Typical Dutch - www.hollandse-souvenirs.nl
The General Terms and Conditions of www.hollandse-souvenirs.nl are valid for every use of the webshop. By placing an order through our webshop, you declare that you agree with its contents. This webshop is part of Typical Dutch.
Article 1. Definitions
In these General Terms and Conditions (hereinafter: Conditions):
Any natural person or legal entity that comes into contact with the webshop about the conclusion of an Agreement.
Every agreement that is made between the webshop and the Buyer, any change thereto or addition thereto, as well as all legal acts in preparation and in execution of that agreement.
Souvenir articles relating to Holland and Amsterdam
The services to be provided by the web shop, whether or not related to the products, including advice, assembly and service in the broadest sense of the word.
Every order from the Buyer to the webshop.
Orders are only accepted by the webshop, if they are placed via the webshop.
Article 2. General
2.1. By placing an order via the webshop, buyer indicates that he agrees with the conditions. The webshop has the right to change its Terms and Conditions and their content after expiry of the term.
2.2. The webshop ensures that the order is executed after receipt of payment to the webshop. The ordered products are delivered to the buyer, the shipping costs being the responsibility of the buyer and the risk of shipping for the webshop.
2.3. The webshop is authorized to use third parties for the execution of the order.
2.4. The webshop is entitled to refuse the buyer access to the webshop without stating reasons.
Article 3. Offers / agreements
3.1. All offers of the webshop are free of obligation and the webshop explicitly reserves the right to change the prices, in particular when this is necessary on the basis of (legal) regulations.
3.2. An agreement is only concluded after the buyer has provided all the information requested by the webshop and the webshop has confirmed the order by means of an e-mail to the e-mail address specified by the buyer. The Buyer must report any inaccuracies in the order confirmation to the webshop immediately upon receipt, failing which the order confirmation will be deemed to correctly reflect the agreement.
3.3. The webshop is entitled to refuse orders motivated or to attach special conditions to the delivery, unless expressly provided otherwise. If an order is not accepted, the webshop will inform you within ten (10) working days after receipt of the order.
Article 4. Prices and payments
4.1. The prices stated for the products and services are in euros and include sales tax (VAT), unless expressly stated otherwise. The (purchase) price due by the buyer and additional costs for VAT and shipping costs are clearly stated in the order confirmation and invoice of the webshop.
4.2. All prices on the webshop are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
4.3. Payment of an order is done through: iDEAL, Paypal, credit card or prepayment. Further (payment / order) conditions can be set for the order. In case of payment by bank or giro the date of payment is the date of crediting the giro or bank account of the webshop.
4.4. The webshop reserves the right not to offer one or more of the aforementioned payment options, for a definite or indefinite period.
4.5. The Buyer is entitled to cancel an order (up to the period of dispatch) or to dissolve the agreement in accordance with the statutory provision regarding distance selling.
Article 5. Delivery / delivery period / delivery
5.1. Orders paid via iDEAL, Paypal and credit card and placed before 16.00 on weekdays on the webshop, are sent within 24 hours, if available. We are not responsible for delays at DPD, Post NL and due to, for example, Christmas rush. Orders paid via bank or postgiro are sent as soon as payment has been received by the webshop.
5.2. The delivery period stated by the webshop is only indicative. Exceeding the delivery period does not give buyer the right to compensation or the right to cancel the order. If the delivery time is exceeded, the buyer will be informed by e-mail, in writing or by telephone about the expected delivery time, whereby the webshop must be given a maximum period of 14 days to still perform. In accordance with the legal conditions, the buyer has the right to cancel the contract free of charge. In that case, any payments will be refunded to the buyer as soon as possible, but within a maximum of 14 days after notification.
5.3. The webshop sends the products with DPD or Post NL or unless the buyer has indicated to pick up the order during the checkout process on the webshop. If the buyer chooses to pick up the order, no shipping costs will be charged.
5.4. Typically Dutch do not deliver in a mailbox.
5.5. The webshop sent to all products all countries.
Flower bulbs and alcoholic beverages are an exception.
5.6. If you have chosen a DHL Parcel Shop, if the product is not collected within 7 days, the product will automatically be returned to the sender.
5.7 If a package reaches a foreign pickup point and is not claimed, the package will be returned (at the expense of Typically Dutch) and the value of the contents of the package will be refunded to you. This always with the same means as with which the purchase was made.
Article 6. Delivery and risk
The webshop is in no way liable for misunderstandings, damage, delays or unclear appearance of orders and communications as a result of the Internet or any other means of communication in the traffic between the webshop and buyer. The colors of the products displayed on the webshop may differ from the real colors of the product. The webshop takes the full risk of shipping, however the shipping costs are always borne by the buyer (even if something is returned when it is not picked up (or a wrong address)
Article 7. Shipping costs
There is a fixed rate including VAT.
Article 8. Deliveries and guarantees
8.1. The webshop guarantees that every product delivered by it meets the normal requirements of soundness and usability.
There can be no guarantee if the wear can be considered normal and further in the following cases:
• if changes have been made in or to the product, including repairs that have not been made with the permission of the webshop;
• if the original purchase invoice can not be submitted, changed or made illegible;
• if damage is caused by intent, gross negligence or negligent maintenance.
Article 9. Exchange / return
9.1. If the buyer believes that the delivery does not comply with the agreement, the buyer has the choice to replace this delivery with a new delivery upon return thereof, within fourteen (14) days after delivery of the order.
9.2. The article must be returned to the webshop in the original packaging and in its original state with a copy of the purchase invoice. As soon as the product is received in good condition with a copy purchase invoice by the webshop, the purchase price of the product is transferred to an account number specified by the buyer.
9.3. The shipping costs for returning the product are at the buyer's expense.
9.4. The return form must be completed and sent with you. The form can be found under the heading contact.
Article 10. Defective incomplete shipments
The risk of loss or damage to items that are the subject of the agreement will pass to the buyer at the time the goods are presented for receipt and received at the specified address. In the event of the discovery of a defect, the buyer must report this to the webshop immediately upon receipt of the products. The costs of return shipments in the event of a defect are at the expense of the webshop.
Article 11. Retention of title
The ownership of the delivered products and / or services will only pass to the buyer if the buyer has paid all that he owes to the shop on the basis of any agreement. The risk with regard to the products already transfers to the buyer at the moment of delivery.
Article 12. Force majeure
12.1. Without prejudice to the other rights accruing to the webshop, in the event of force majeure the webshop has the right, at its own discretion, to suspend the execution of the order, or to dissolve the agreement without judicial intervention, such as this by informing the buyer in writing. and without the webshop being obliged to pay any compensation, unless in the given circumstances by standards of reasonableness and fairness would be unacceptable.
12.2. Force majeure means any shortcoming which can not be attributed to, because it is not due to her fault and not under the law, legal act or generally accepted for its account. Force majeure means any circumstance that is independent of the webshop, which means that the fulfillment of its obligations towards the buyer is prevented in whole or in part. These circumstances include strikes, fire, business failures, power failures, disruptions in a (telecommunications) network or connection or used communication systems and / or the unavailability of the web shop at any time, non-delivery or late delivery by suppliers or other third parties engaged and the absence of any permit to be obtained through the government.
Article 13. Miscellaneous
13.1. If the buyer gives an address in writing to the web shop, the webshop is entitled to send all orders to that address, unless the buyer gives written notice of a different address to which the order should be sent.
13.2. If during the short or longer period of time the website authorizes deviations from these conditions, whether or not tacitly, this shall not affect its right to demand immediate and strict compliance with these conditions. Buyer can never assert any right on the grounds that the webshop applies these conditions smoothly.
13.3. If one or more of the provisions of these terms and conditions or any other agreement with the web shop should be in conflict with any applicable legal provision, the relevant provision will lapse and will be replaced by a new legally permissible comparable by the webshop. provision.
Article 14. Applicable law and competent court
14.1 All rights, obligations, offers, orders and agreements to which these conditions apply, as well as these conditions, are exclusively governed by Dutch law.
14.2. All disputes between parties will only be submitted to the competent court.
Order Dutch souvenirs ? Typical Dutch has Delftware , Clogs , Windmills , Tulips , Ladies bags , T-shirts and of course s troop waffles . We deliver worldwide. Maybe you are looking for some smaller souvenirs ? Take a look at the categories Souvenirs , Magnets , Key rings , Coasters , Shot glasses , or the discount bags nuggets . We also always deliver these always packed in Delft Blue paper the next working day .
Article 3 - Applicability
Article 4 - The offer
Article 5 - The contract
Article 6 - Right of withdrawal upon delivery of products
Article 7 - Costs in case of withdrawal
Article 8 - Exclusion of right of withdrawal
Article 9 - The price
Article 10 - Conformity and Guarantee
Article 11 - Delivery and execution
Article 12 - Duration transactions
Article 13 - Payment
Article 14 - Complaints procedure
Article 15 - Disputes
Typical Dutch Gifts and Souvenirs , offers an amazing assortment of traditional and modern Dutch Souvenirs , Amsterdam Gifts and Delft Blue gifts. Our physical and online collection is very diverse and varies from classic Dutch T-shirts, Amsterdam T-shirts , Amsterdam and Holland caps Amsterdam hats , to modern bags by the brand Robin Ruth . Traditional Typical Dutch delicacies such as old-fashioned (nostalgic) sweets, cookies, syrup waffles , Typically Dutch is also the address for Holland gift packages and Holland promotional gifts All souvenirs gifts can be sent during your ordering process to another delivery address such as friends, relatives, or business relations, wherever they are.